Frequently Asked Questions
Appointments & Showroom
What is an Architectural hardware showroom?
An architectural hardware showroom is where homeowners, architects, builders, and designers can explore premium door, cabinet, and window hardware firsthand. Compare collections, experience finishes, and receive expert guidance to make confident selections for your project.
Why Are Showroom Visits by Appointment?
We're by appointment only so we can provide every client with personalized, one-on-one guidance throughout the hardware selection process.
How Do I Schedule a Showroom Visit?
Contact us by phone or email to schedule your showroom appointment at a time that's convenient for you.
What should I bring to my appointment?
Bring your plans, inspiration photos, finish selections, or any project details you have available. The more information you can share, the better we can guide you through the selection process.
Do you work with clients outside the Philadelphia Area?
Yes! While our showroom is based in the Philadelphia area, we work with clients, designers, architects, and builders on projects throughout the country and beyond, including Florida, the Bahamas, Manhattan, Maine and beyond.
Hardware & Finishes
What Types of Hardware Do You Carry?
We offer premium door, cabinet, and window hardware from leading American and European manufacturers. We also can provide custom hardware solutions tailored to your project.
Do you offer custom hardware?
Yes. We work with leading manufacturers to create custom door, cabinet, and window hardware tailored to your project. Whether you need a custom size, design, material, or finish, we'll help determine the best solution for your vision.
What Sets High-End Hardware Apart?
High-end hardware is defined by its quality, craftsmanship, and longevity. We carry premium architectural hardware crafted from solid brass, solid bronze, and stainless steel by leading American and European manufacturers.
What is a living finish?
A living finish is an unlacquered finish that naturally changes with use over time. Unlacquered polished brass and oil-rubbed bronze are common examples. Unlike lacquered or plated finishes, each evolves with time and use to a unique and personalized finish.
Pricing & Lead Times
What affects the price of a project?
Pricing is based on the materials, finish, and scope of your project, including any custom work.
What are typical lead times?
Lead times vary by manufacturer and product. We'll review estimated lead times with you before your order is placed.
When is the best time to select hardware in a project timeline?
Once your architectural plans are finalized, it's best to begin selecting hardware. Starting early gives you the widest range of options and helps keep your project on schedule.
